YOUCANSAY

Emotional Resilience Questionnaire (ERQ)

Helping schools build Stability, Capability, and Positivity – at class, year, whole-school level, and across diverse pupil groups.

Emotional Resilience

The Emotional Resilience Questionnaire (ERQ) enables schools and colleges to strengthen well-being and achievement by understanding how pupils and students cope with challenges, adapt to change, and maintain a positive outlook. Reports are delivered at tutor group, year group, and whole-school levels, with analysis by gender, ethnicity, religion, disability, and neurodiversity — helping every teacher and leader take targeted action so no learner is left behind.

Suitable for: Primary schools, secondary schools, and further education/colleges.

Why Use the ERQ?

  • Instant Reports at Every Level: Clear results for your whole school or college, year groups, and classes — instantly.
  • Structured Around a Proven Model: Stability, Capability, and Positivity — each with clear, real-world meaning.
  • Powerful Visuals for Quick Insight: Radar charts and colour-coded banding highlight strengths and needs.
  • Guided Interpretation: Every score comes with plain-language explanations and targeted support suggestions.
  • Track Progress Over Time: Repeat the ERQ to measure the real impact of your interventions.

A Proven Model for Understanding Resilience

Stability

  • Social Support
  • Self-Regulation
  • Emotional Expression
  • Physical Well-being

Capability

  • Self-Awareness
  • Flexibility
  • Problem-Solving Skills
  • Thinking in a Helpful Way

Positivity

  • Sense of Purpose
  • Optimism
  • Self-Efficacy

Supporting Inclusion and Equity

The ERQ gathers anonymous profile information on gender, ethnicity, religion, disability, and neurodiversity, enabling you to see how different pupil and student groups experience school or college life. These insights are available not only at whole-school and year level but also in class reports — helping to promote fairness, belonging, and equal opportunity across the community.


Why Class-Level Reports Matter

  • Understand resilience strengths and needs for each group
  • See how different groups within the class experience learning differently
  • Address challenges before they escalate
  • Celebrate progress and recognise improvement
  • Provide evidence that you listen and respond to learner feedback

What Schools Are Saying

“We were surprised by some of the differences between tutor groups. The ERQ helped us look beneath the surface and understand where emotional support was needed. We’ve since used it to track improvements — it’s been transformational.”


How It Works

  1. We set up your ERQ on the secure YouCanSay platform
  2. Learners complete the questionnaire online and anonymously — in less than 20 minutes
  3. Reports are generated instantly at class, year, and whole-school level
  4. Tailored guidance helps you interpret results and plan support
  5. Repeat the ERQ to measure progress over time

Benefits for Schools and Colleges

  • Spot and address well-being issues early
  • Promote resilience as part of your culture
  • Strengthen safeguarding and pastoral care
  • Ensure inclusion and equity across learner groups
  • Provide measurable evidence of improvement

Ready to Help Your Learners Succeed?

We’re currently rolling out the ERQ to schools and colleges across the UK. If you’re ready to empower your pupils and students to succeed, request a demo today.

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📞 0118 978 1078

Chat with us

Free demonstrations

Email details of your organisation and your needs

ycs-support@youcansay.co.uk

About us

We want everyone to have great wellbeing

We are flexible and committed to customer support

We care about what we do, and doing it well

Contact us

For more about our services

call 01189 781078

or email 

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