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From Insight to Action: Creating a Class Support Plan

Understanding where pupils may need support is important. But insight becomes most valuable when it leads to action.

The Life Readiness Questionnaire (LRQ) helps schools understand the strengths and support needs within a class. The Class Support Plan (CSP) provides the next step: a practical way for form tutors and pupils to use that understanding to decide what they would like to improve, what could help and, later, whether they think things have changed.

At its simplest, the Class Support Plan asks four questions:

ASSESS: What do we already know, and what have we learned about our class?

PLAN: What would we like to improve, and what could help?

DO: What are we going to do together?

REVIEW: Do we think things have improved, and what should happen next?

But the idea behind the CSP goes further than producing an action plan following a questionnaire.

It provides an opportunity to involve pupils in the continuing development of their class, to use existing strengths to support areas where development may be needed and, over time, to build both individual capabilities and the collective strength of the class.


Supporting pupils without identifying pupils

One of the important principles behind the Class Support Plan is that it focuses on the class as a whole.

Imagine, for example, that the LRQ indicates that Seeking and Accepting Help is an important area for a particular tutor group.

There may be individual pupils within that class who find asking for help particularly difficult. But supporting them does not necessarily require identifying those pupils or asking them to disclose that difficulty.

Instead, the class can consider a collective goal:

“We want everyone in our class to feel confident recognising when they need help and knowing how to ask for it.”

The tutor and pupils can then consider what might help the class become better at this together.

Pupils who particularly need support can participate in and benefit from the activities without being singled out or labelled as needing additional help.

This changes the conversation.

Rather than asking “Which pupils have a weakness?”, the CSP asks:

“What could we, as a class, become better at together?”


From support being done to pupils to something developed with them

Pupil participation is central to the Class Support Plan.

The LRQ provides one source of insight. The form tutor also brings their own developing knowledge of the class and, where available, information from previous Class Support Plans.

But pupils themselves also have an important contribution to make.

The main findings can be shared with the class in a positive and constructive way. Pupils can consider whether the findings make sense to them, which areas they think would be useful to work on and what they think might help.

This gives pupils a genuine role in shaping the support they receive.

Instead of an intervention simply being delivered to a class, the tutor and pupils can work together to decide:

  • what they would like their class to become better at;
  • what they could do to help achieve that;
  • how they can contribute themselves; and
  • later, whether they think things have improved.

This is an important distinction.

Pupils are not simply recipients of support. They become participants in the development of their class.


Building on strengths as well as responding to needs

The LRQ does not only identify areas where support may be valuable. It can also help tutors recognise the existing strengths within their class.

Those strengths matter because they may themselves become part of the solution.

For example, a class might show relatively strong empathy but be less confident with emotional expression.

Rather than treating those as two unrelated findings, the tutor might consider whether the empathy pupils already show towards other people could help create an environment in which pupils feel more comfortable expressing their own feelings.

This creates a more positive starting point for the Class Support Plan.

The question is not simply:

“Where are our weaknesses?”

It is also:

“What are we already good at, and can those strengths help us develop further?”


Learning with and from one another

There is an interesting parallel between the thinking behind Class Support Plans and the well-established educational approach of collaborative learning.

Collaborative learning recognises that pupils do not always learn most effectively in isolation. The Education Endowment Foundation (EEF) describes collaborative learning as pupils working together on learning activities or tasks, either contributing towards a common outcome or working together on a shared task. Its review of the evidence finds a positive impact on learning in both primary and secondary schools.

But particularly interesting for Class Support Plans is the idea of positive interdependence.

Research into cooperative learning has described successful collaboration as creating opportunities for pupils to “promote each other's success” by helping, supporting and encouraging one another.

In other words, successful collaboration is not simply about pupils sitting together or completing the same activity. It can create a situation in which pupils have an interest in other pupils succeeding as well as themselves.

We can sometimes see the importance of this reflected in descriptions of successful school cultures. An Ofsted report on Yardley Primary School, for example, described pupils as:

“keen to learn... and want each other to succeed in their learning.”

Sutton High School similarly describes its students as those who “learn with joy and want each other to succeed.”

There is something powerful in that idea.

A strong class is not simply one in which pupils want to do well. It is one in which pupils increasingly want each other to do well.

Applying the same principle to Life Readiness

Class Support Plans take a similar principle and apply it beyond academic learning to the development of Life Readiness.

If a class is working on empathy, belonging, relationships, emotional expression, resilience or seeking and accepting help, the development of one pupil can contribute to the experience and development of others.

A pupil who becomes more empathetic does not benefit alone; other pupils experience that empathy.

A pupil who becomes more willing to offer help contributes to a class in which others may find it easier to seek and receive help.

A pupil who develops stronger relationship skills contributes not only to their own relationships, but to the quality of the relationships experienced by the pupils around them.

In this sense, Life Readiness can become a collective resource within the class.

The aim is therefore not simply for each pupil to become more capable individually. It is to create an environment in which pupils increasingly use those capabilities to contribute to one another's development.

That brings us towards one of the longer-term ambitions of the Class Support Plan: developing a sense of shared responsibility and class solidarity.


Assess → Plan → Do → Review

The Class Support Plan follows a straightforward cycle.

1. Assess: Understand the class

The starting point is to bring together what is already known about the class.

Where a previous Class Support Plan exists, this provides useful context. What strengths and priorities were identified previously? What did the class choose to work on? What support was provided? What did pupils and their tutor think had improved? Was anything recommended for the following year?

The current LRQ findings can then add a new source of insight.

The tutor can consider the areas identified as priorities, the relative strengths within the class, how the group compares with the wider year group and whether anything in the findings is surprising or confirms what they have already observed.

The CSP therefore does not ask a tutor to replace their professional judgement with questionnaire results.

Instead, it brings different sources of understanding together:

  • what has previously been learned about the class;
  • what the current LRQ tells us;
  • what the form tutor has observed; and
  • what pupils themselves think.

2. Plan: Decide what the class would like to improve

A class does not need to address everything at once.

The tutor and pupils can identify a small number of areas where they think development would be particularly valuable.

Importantly, the aim does not need to be expressed as an arbitrary numerical target.

For example, rather than setting a target to increase a questionnaire score by a particular number of points, the class might agree:

“We would like everyone in the class to become more confident asking for help when they need it.”

Or:

“We would like to strengthen the sense that everyone belongs and has a place within our class.”

The focus is on the direction of improvement: what would we like our class to become better at?

The next question is practical: what might help?

That could include tutor-time activities, discussions, opportunities to practise particular skills, peer activities, changes to routines, PSHE resources or support that already exists within the school.

And pupils themselves may have valuable ideas about what could make a difference.

3. Do: Put the plan into practice

The CSP should then become part of the normal work of the tutor group rather than a document that is completed and forgotten.

Support does not necessarily require a new programme or formal intervention.

Sometimes relatively small changes can matter: creating more opportunities for discussion, changing a routine, practising how to ask for help, encouraging pupils to recognise each other's strengths or providing opportunities for pupils to support one another.

The class can return to its priorities periodically and ask:

  • How do we think things are going?
  • Is what we are doing helping?
  • Has anything changed?
  • Is there something we could do differently?

This keeps the Class Support Plan alive and reinforces the idea that improvement is something the class is working towards together.

4. Review: Has anything improved?

Reviewing the Class Support Plan is not about having to demonstrate that every questionnaire score has increased or proving that an intervention has “worked”.

Children's experiences and needs change, and many of the influences upon them sit outside the school's control.

A more useful question is:

“Have we made progress in the areas we agreed to work on?”

There are several perspectives that can help answer that question.

The pupils' view: Does the class think things have improved?

The tutor's view: What has the tutor noticed? Have behaviours, conversations or interactions changed?

The LRQ evidence: Where the questionnaire has been repeated, have the class results changed? Are the same areas still priorities or have different needs emerged?

These different sources of evidence do not have to agree completely.

If pupils think something has improved but the questionnaire has changed very little, or the tutor sees something differently from the pupils, that does not make the review unsuccessful. The difference itself may provide useful information and something worth discussing.


Developing Life Readiness can also support collaborative learning

The relationship between collaborative learning and Life Readiness may work in both directions.

Collaborative approaches can give pupils opportunities to develop capacities such as empathy, communication, relationships, problem-solving and seeking and offering help.

But those same capacities can also help pupils become more effective collaborative learners.

A pupil who can understand another person's perspective, manage frustration when things do not go their way, communicate their own ideas appropriately, recognise when they need assistance and offer support to others is better equipped to work and learn successfully with other pupils.

Many of the abilities that help children manage relationships and challenges in life are therefore also abilities that help them contribute effectively to a learning community.

This creates the possibility of a virtuous circle.

Collaborative development of Life Readiness can help pupils become better equipped to collaborate, while effective collaboration provides further opportunities to practise and strengthen those same capabilities.

Put simply:

Pupils learning how to help one another develop may also become better equipped to help one another learn.


Developing individual capability and collective strength

The longer-term ambition of the Class Support Plan is not simply to improve a series of questionnaire scores.

It is to help pupils develop capacities that can support them in managing themselves, relating positively to other people and responding to the challenges they encounter.

But many of those capacities have a second benefit.

A pupil who develops greater empathy is better able to understand other people.

A pupil who becomes better at emotional expression may be more able to tell others what they need.

A pupil who becomes more confident seeking help may also become more willing to offer it.

Stronger relationship skills can help pupils resolve difficulties with one another. Greater emotional understanding and resilience can help a class respond more constructively when things are difficult.

Individual development therefore has the potential to contribute to collective development.

As individual pupils become more capable, they can also become more capable of contributing positively to the class around them.


Building class solidarity

This creates a longer-term ambition for the Class Support Plan: the development of class solidarity.

By involving pupils in understanding their class, deciding what they want to improve, contributing to activities and reviewing what has changed, we can help develop a growing sense of shared responsibility.

Pupils can begin to recognise that they have a role not only in their own development, but in creating the kind of class they want to belong to.

A strong class is not simply one containing individually capable pupils.

It is a class in which pupils increasingly want one another to do well and have the capabilities to help one another do well.

A class where pupils understand one another better, build positive relationships, recognise when help is needed and are increasingly willing both to seek and offer support can become a stronger source of support for everyone within it.

The goal is therefore not simply a group of individually more resilient pupils.

It is a class that becomes more supportive, more inclusive and better able to respond to challenges together.


A continuing journey through school

The Class Support Plan is not intended to be a one-off exercise.

At the end of each cycle, the tutor and pupils can record what they have learned, what appeared to help, which strengths should continue to be developed and where further support may be valuable.

Those recommendations can then provide part of the starting point for the following year's form tutor.

This means the new tutor does not have to begin with only a snapshot of a class they are still getting to know.

They inherit a developing picture of the group: its strengths, the areas pupils have found more difficult, what they have previously chosen to work on, what support has been provided and what pupils and tutors believe has helped.

The cycle can then begin again:

Previous Plan → Assess → Plan → Do → Review → Recommendations → Next Year's Plan

Over successive years, Class Support Plans can therefore create something schools rarely have: a continuing record of the development of a class as a group.

From their first year at school to their last, schools can see not only changing areas of need, but the strengths that have emerged, the capacities pupils have developed and the ways in which the class itself has become stronger.


Turning insight into action

The LRQ can help a school understand where strengths and support needs exist.

The Class Support Plan answers the next and arguably more important question:

What are we going to do with that understanding?

By combining questionnaire evidence with the knowledge of the form tutor and the contribution of pupils themselves, the CSP provides a practical bridge between assessment and support.

It turns insight into action, action into an opportunity for review, and each review into a better understanding of what the class may need next.

Most importantly, it gives pupils an opportunity to become active participants in that process: developing their own capabilities while contributing to the continuing development of the class around them.

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